A pro-active IT support agreement from acs could save you 50% on your annual IT costs. By freeing up essential time wasted through ineffective unmanaged IT services, we ensure that our clients are working efficiently with the infrastructure and resources that they have available.
Visit pic365.co.uk to read about PIC technology and its benefits.
top 10 reasons to outsource
1.
Improved IT performance and availability increases productivity
2.
A fixed affordable cost means no surprises and easy budgeting
3.
Scheduled preventative maintenance reduces user downtime
4.
Pro-active monitoring means we fix problems before they occur
5.
Full asset management to reduce unnecessary expenditure
6.
Ensure a fully secure environment to protect your data
7.
Access to technical expertise to keep ahead of your competition
8.
Technical cover when you need it most - up to 24/7 support
Reporting on every part of your IT is essential to stay ahead of your competitors. PIC produces weekly reports for MDs, FDs and IT Directors to ensure users are operating in a stable, secure and optimised environment.
Managing Director
All Managing Directors require effective reporting on every aspect of their business. As an MD you will have reporting on your customer service, finance department, marketing and payroll but do you have a clear and transparent picture of your IT system? With PIC you will have visibility on the health of your IT system, licence management, Internet usage by your staff, planning for the future and much more, including remote problem solving in the event of technical hitches so downtime is minimised and often avoided.
Finance Director
As a Finance Director you need to be not only confident that your systems remain operational, but also that your chosen support partner is delivering consistently high service levels and good value for your investment. A PIC Agreement is charged at a fixed monthly fee based on the number of users and additional users can be added at the same rate. Service performance on our SLA is monitored by our internal call management systems and reported back in quarterly review meetings.
IT Manager
As an IT manager we realise it can be a challenge to report on all aspects of your IT as well as plan strategically and deal with general IT problems. This is where acs can help you out by complementing your existing IT team so you are able to focus your attention on major IT projects which will benefit your company.
We will work with you to provide reports on your IT system which you can present to your MD. This could help you gain more funding for new IT as we will be able to highlight which systems need replacing or upgrading to prevent problems which could cause major disruption to the business. We can carry out the smaller jobs so you can focus more strategically, and with the experience of thousands of implementations, the expertise of hundreds of IT specialists and the support of all the leading brands, we can ensure we support your existing IT structure to suit your needs.
“It was imperative that we chose a managed service provider who is able to maintain the smooth running of all systems, whilst being able to adopt a proactive approach to assist the business in achieving its business objectives. acs demonstrated an understanding and ability to be able to meet this key requirement.”
Paul Griffiths
Northamptonshire Chamber of Commerce
“acs was able to identify our core priorities and find solutions to support and develop them. We've found the help desk to be friendly and helpful and A.A. Thornton is happy to recommend acs's services.”
