To successfully receive this accreditation, acs employees spent time closely analysing the business and discussing the effectiveness of existing processes. Training was undertaken on any new procedures and regular reviews and audits ensured that processes remained relevant and current.
As an ISO9001:2000 certified organisation, acs is able to provide its customers with better value and a higher level of customer care. Improved procedures have increased efficiency, resulting in reduced costs which have been passed onto our customers. In addition, regular training and structured processes mean that our employees are multi-skilled and are able to assist in other departments when necessary. As a result of this accreditation, we are constantly adapting and developing further procedures to improve your customer experience.
To learn more about our accreditations and how we are utilising them to benefit your organisation, please click here to contact us or call acs today on 01604 704000.
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