Technology is constantly changing and developing, and so are the skills needed to maintain this equipment and keep your businesses running efficiently. To reduce costs and increase longer product lifecycles more and more companies in the area are looking at the benefits of support agreements. Northampton based acs offers maintenance and support agreements tailored specifically to your business needs.
With a support agreement in place, you can be sure of true peace of mind if the inevitable should happen. By combining excellent first line troubleshooting with knowledgeable and experienced engineers, acs can deliver peace of mind and help minimise your user and network downtime.
One call to acs’s support desk will offer complete ownership of your support problem, offering comprehensive technical support by phone, remote access or on site call out. We have many varied Service Level Agreements available and all our engineers are fully trained and accredited by industry leading manufacturers. Our hardware and network support teams are focused on providing your business with fixes first time, every time.
Benefits to your business
- No unexpected costs-All parts & labour covered (exc. consumables)
- On-site call outs
- Guaranteed response time
- Optional loan equipment
- acs takes ownership of the problem
- Peace of mind
- Longer product life cycles-Protects your ROI
- Reduced user downtime
- Technical helpdesk & account manager
- Remote PC/Server management options
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